
Description
Frequently Asked Questions
- Q: What materials are used in the tomtoc Protective Case for Xbox Series X/S Controller? A: The tomtoc Protective Case is made from German Bayer polycarbonate material, which provides military-grade protection and durability.
- Q: Is the tomtoc case compatible with both Xbox Series X and S controllers? A: Yes, the tomtoc Protective Case is specifically designed for the Microsoft Xbox Series X and S Wireless Controllers.
- Q: How does the tomtoc case help in saving battery life? A: The case features an accurate button design that fits the controller's curves, helping to prevent accidental wake-ups and thus conserving battery life.
- Q: Can I charge my Xbox controller while it's in the tomtoc case? A: Yes, the tomtoc case includes a quick charging hole that allows you to charge your Xbox controller without needing to remove the case.
- Q: What kind of protection does the tomtoc case provide? A: The tomtoc Protective Case offers military-grade protection, making it dust-resistant, anti-scratch, and shock-proof, ensuring your controller is safe from impacts and drops.
- Q: Does the tomtoc case add bulk to the controller? A: No, the tomtoc case has a lightweight and compact design, providing a snug fit that does not add extra bulk, making it feel like the original controller.
- Q: What color options are available for the tomtoc Protective Case? A: The tomtoc Protective Case is available in a Smokey Crystal color, which allows the natural design of your Xbox controller to show through.
- Q: Is there a warranty included with the tomtoc Protective Case? A: Yes, tomtoc provides a twelve-month worry-free warranty along with timely and friendly customer support for the Protective Case.
- Q: How do I clean the tomtoc Protective Case? A: To clean the tomtoc Protective Case, use a soft, damp cloth to wipe the exterior. Avoid using harsh chemicals that could damage the polycarbonate material.
- Q: What should I do if my tomtoc case does not fit my controller properly? A: If your tomtoc case does not fit your controller properly, ensure you are using it with the correct model. If issues persist, contact tomtoc's customer support for assistance.