
Description
Frequently Asked Questions
- Q: What materials are used in the tomtoc Protective Case for PS5 Controller? A: The tomtoc Protective Case is made from military-grade German Bayer polycarbonate material, offering durable protection for your PS5 controller.
- Q: Is the tomtoc case compatible with all PS5 controllers? A: This case is specifically designed for the PS5 DualSense Wireless Controller and will not fit other models.
- Q: How does the tomtoc case protect my PS5 controller? A: The case provides shock-proof, dust-resistant, and anti-scratch protection, having passed Military-Standard-Drop-Test to ensure safety from impacts and drops.
- Q: Does the case allow for charging the controller while in use? A: Yes, the tomtoc case is designed with a quick charging hole, enabling you to charge your PS5 controller without removing the case.
- Q: Will the tomtoc case add bulk to my PS5 controller? A: The slim design of the tomtoc case ensures a snug fit without adding extra bulk, making it feel similar to holding the original PS5 controller.
- Q: What is the warranty period for the tomtoc Protective Case? A: The tomtoc case comes with a twelve-month worry-free warranty, along with customer support for any issues you may encounter.
- Q: Can I see the design of my PS5 controller through the tomtoc case? A: Yes, the case features a smokey crystal protective shell that allows the natural beauty of your PS5 controller to shine through.
- Q: How do I care for my tomtoc Protective Case? A: To care for your tomtoc case, clean it with a soft cloth and mild soap if necessary, avoiding harsh chemicals that could damage the material.
- Q: Does the case come with any additional features for protection? A: Yes, the tomtoc case includes a unique housing case lock buckle that keeps your controller secure inside and prevents unexpected drops.
- Q: What should I do if my tomtoc case is defective? A: If you encounter a defect, you can reach out to tomtoc customer support to utilize the warranty and get assistance with the issue.