
Description
Frequently Asked Questions
- Q: Is the RGB Charger Dock compatible with all Razer mice? A: The RGB Charger Dock is specifically compatible with Razer mice models such as the DeathAdder V2 Pro, Naga Pro, Viper Ultimate, and Basilisk Ultimate. It is not compatible with the OEM original stock charger dock.
- Q: How does the magnetic charging feature work? A: The charging base features a strong magnetic function that attracts the mouse when it approaches, allowing it to start charging automatically. This design ensures a hassle-free charging experience.
- Q: Can I use the RGB Charger Dock with other brands of mice? A: The RGB Charger Dock is designed primarily for specific Razer models and may not be compatible with mice from other brands. It's recommended to check compatibility before use.
- Q: Is there a USB Type-C interface for power supply? A: Yes, the RGB Charger Dock comes with a reserved USB Type-C interface that allows for convenient power supply, ensuring that your gaming mouse is charged effectively.
- Q: What is the design feature that prevents the charging dock from slipping? A: The bottom of the charging base includes a non-slip design, which helps to keep the dock stable and prevents it from sliding while charging your mouse.
- Q: How long does it take to fully charge the mouse using this dock? A: The charging dock is designed for stable and continuous charging. If you place your mouse on the dock before going to bed, it should be fully charged by the next day.
- Q: Does the RGB Charger Dock support continuous gaming while charging? A: Yes, the RGB Charger Dock allows for unlimited charging and enables you to continue gaming without interruptions while the mouse is docked.
- Q: Is the RGB Charger Dock portable? A: The RGB Charger Dock's compact design makes it suitable for use at home or on the go, although portability may depend on the specific setup and accessories you carry.
- Q: Are there any special care instructions for the RGB Charger Dock? A: To maintain the RGB Charger Dock, keep it clean and free of dust. Avoid exposure to moisture and ensure that the USB Type-C interface remains unobstructed for optimal performance.
- Q: What should I do if my mouse does not charge on the dock? A: If your mouse does not charge on the RGB Charger Dock, ensure that the mouse is positioned correctly on the dock and that the power supply is connected. If issues persist, check for compatibility or contact customer support.