
Description
Frequently Asked Questions
- Q: Is the HATOKU pencil compatible with all iPad models? A: The HATOKU pencil is compatible with a range of iPad models including the iPad 6, 7, 8, 9, 10, and 11 generations, as well as the iPad Air (M2/M3/3/4/5), iPad Mini (5/6/7), and iPad Pro (11 inches M4/M5 and 12.9 inches M3/M4/M5). It is important to note that it does not work with iPad Pro 12.9 inches 1st/2nd generation, iPad Pro 10.5 inches/9.7 inches, and earlier iPad models.
- Q: How long does it take to charge the HATOKU pencil? A: The HATOKU pencil features a fast charging capability, allowing it to be fully charged in just 15 minutes. Once charged, it provides up to eight hours of writing and drawing time.
- Q: Does the HATOKU pencil support palm rejection? A: Yes, the HATOKU pencil supports palm rejection, allowing users to rest their hand on the iPad screen while writing or drawing without causing any interference.
- Q: What is the tip size of the HATOKU pencil? A: The HATOKU pencil has a tip size of 1.5 millimeters, which is designed to be highly conductive and abrasion-resistant, providing a smooth writing experience similar to using a traditional pen on paper.
- Q: How does the HATOKU pencil attach to the iPad? A: The pencil features magnetic adsorption, allowing it to attach securely to the side of compatible iPad models. This feature helps prevent the pencil from being misplaced when not in use.
- Q: Is there a need for Bluetooth or app connection to use the HATOKU pencil? A: No, the HATOKU pencil does not require a Bluetooth or app connection. It is designed for immediate use; simply tap the top button to start writing or drawing directly on the iPad.
- Q: What is included with the purchase of the HATOKU pencil? A: Each purchase of the HATOKU pencil includes the pencil itself, three replaceable pen tips, a USB Type-C charging cable, and a user manual.
- Q: What warranty is offered with the HATOKU pencil? A: The HATOKU pencil comes with a one-year warranty from the date of purchase, ensuring customer satisfaction. Additionally, 24/7 online support is available for any inquiries.
- Q: Can I use the HATOKU pencil for both drawing and writing? A: Yes, the HATOKU pencil is versatile and can be used for various activities such as writing, drawing, marking, signing, and taking notes directly on the iPad.
- Q: How does the energy indicator work on the HATOKU pencil? A: The energy indicator on the HATOKU pencil displays the battery level with three lights: all three lights indicate a power level of 70% to full, two lights indicate 30% to 70%, and one light indicates 5% to 30% remaining battery.