
Description
Frequently Asked Questions
- Q: What material is the eXtremeRate front housing shell made of? A: The eXtremeRate front housing shell is made of durable, non-toxic ABS plastic. This material ensures both safety and longevity for your controller.
- Q: What are the dimensions of the eXtremeRate faceplate? A: The dimensions of the eXtremeRate faceplate are six point five inches in length, four point fifty-three inches in width, and one point ninety-seven inches in height. These measurements ensure a perfect fit for your controller.
- Q: Is the eXtremeRate shell compatible with other Xbox controllers? A: No, the eXtremeRate shell is only compatible with Xbox Series X and Xbox Series S controllers. It does not fit Xbox One controllers.
- Q: How do I install the eXtremeRate faceplate on my controller? A: To install the eXtremeRate faceplate, disassemble your original faceplate and replace it with the eXtremeRate shell. You can find an installation video on YouTube for guidance.
- Q: Does the eXtremeRate faceplate come with installation tools? A: Yes, the package includes one T8H screwdriver and five screws for installation. Note that the controller is not included.
- Q: Is the eXtremeRate faceplate easy to install? A: Yes, the eXtremeRate faceplate is designed for easy installation. However, it requires you to be handy with controller disassembly.
- Q: How should I clean the eXtremeRate shell? A: To clean the eXtremeRate shell, simply use a damp cloth to wipe it down. Avoid harsh chemicals that could damage the plastic.
- Q: Is the eXtremeRate faceplate safe for long gaming sessions? A: Yes, the eXtremeRate faceplate is designed for comfort during long gaming sessions. It features a soft touch and anti-slip texture.
- Q: What should I do if my eXtremeRate faceplate arrives damaged? A: If your eXtremeRate faceplate arrives damaged, please contact customer support for a return or replacement. Make sure to have your order details handy.
- Q: Can I personalize my Xbox controller with the eXtremeRate faceplate? A: Yes, the eXtremeRate faceplate allows for personalization with its unique Great Wave design. It’s a stylish upgrade from the standard black shell.
- Q: What is the warranty policy for the eXtremeRate faceplate? A: The eXtremeRate faceplate typically comes with a warranty, but it is best to check the specific terms provided by the manufacturer at the time of purchase.
- Q: Will the eXtremeRate faceplate fit flush on my controller? A: Yes, the eXtremeRate faceplate fits flush on all sides and sits properly on all clips, ensuring a seamless fit.
- Q: How does the eXtremeRate faceplate improve grip? A: The eXtremeRate faceplate features a smooth grip that is soft to the touch and designed to be anti-slip, making it comfortable during extended gameplay.
- Q: Is the eXtremeRate faceplate odor-free? A: Yes, the eXtremeRate faceplate is made from odor-free plastic, ensuring that there are no unpleasant smells associated with the product.
- Q: What are the included items with the eXtremeRate faceplate? A: The package includes one front shell, one T8H screwdriver, and five screws. The controller itself is not included.