
Description
Frequently Asked Questions
- Q: What are the key features of the Wireless Controller for Microsoft Xbox Series X/S & Xbox One? A: The Wireless Controller features a custom soft touch feel, designed for improved grip and comfort during gameplay. It is made from 100% new original Microsoft controllers and is customized and tested by certified technicians.
- Q: Is the Wireless Controller compatible with Xbox Series X/S and Xbox One? A: Yes, this controller is fully compatible with both the Microsoft Xbox Series X/S and Xbox One, ensuring seamless gameplay across these platforms.
- Q: How is the soft touch feel of this controller different from standard controllers? A: The soft touch feel enhances grip and comfort, providing a more tactile experience compared to standard controllers. This feature aims to improve overall gameplay performance.
- Q: Can I trust the quality of the custom controller? A: Yes, the custom controller is made from authentic Microsoft components and is customized in the U.S.A. Each unit undergoes testing by certified technicians to ensure quality and performance.
- Q: What colors are available for the Wireless Controller? A: The Wireless Controller is available in the color designation 'X/S 420,' providing a unique aesthetic to your gaming setup.
- Q: How do I care for my custom controller to ensure longevity? A: To care for your custom controller, avoid exposing it to extreme temperatures, keep it clean with a soft cloth, and store it in a safe place when not in use to prevent damage.
- Q: What is the return policy for the Wireless Controller? A: The return policy may vary by retailer. It is recommended to check the specific store's return guidelines before purchase to understand their terms regarding returns and exchanges.
- Q: Does the controller come with a warranty? A: Most custom controllers typically come with a manufacturer warranty. It is advisable to confirm the warranty details at the time of purchase for specific terms and coverage.
- Q: Can I use this controller for PC gaming? A: Yes, the Wireless Controller is compatible with Windows PCs. You can connect it via Bluetooth or USB for gaming on compatible PC games.
- Q: What should I do if my controller is not connecting to my console? A: If the controller is not connecting, try resetting it and ensuring it is fully charged. If issues persist, consult the user manual or contact customer support for troubleshooting assistance.