
Description
Frequently Asked Questions
- Q: What is the wireless range of the CHONCHOW gaming keyboard and mouse combo? A: The CHONCHOW gaming keyboard and mouse combo operates effectively within a wireless range of up to ten meters, which is approximately thirty-three feet, thanks to its advanced 2.4G wireless transmission technology.
- Q: How long does the battery last on the CHONCHOW keyboard and mouse? A: The keyboard, equipped with a two thousand mAh battery, and the mouse, with a five hundred mAh battery, can be used continuously for over forty hours with the backlighting on. Both devices feature smart energy-saving functions that put them to sleep after five minutes of inactivity.
- Q: Is the lighting on the CHONCHOW keyboard customizable? A: The CHONCHOW keyboard features a built-in rainbow backlight effect with one static and one dynamic breathing mode. However, the lighting color is not customizable, as it is not RGB but comes with three brightness levels and four breathing rates.
- Q: Can I use the CHONCHOW keyboard and mouse with a gaming console? A: Yes, the CHONCHOW keyboard and mouse combo is compatible with various platforms, including Windows XP, Windows 7, 8, 10, Mac OS, Xbox One, and PlayStation. It offers a plug-and-play experience with no additional drivers needed.
- Q: What is the keystroke lifespan of the CHONCHOW keyboard? A: The keys on the CHONCHOW keyboard have a lifespan of up to ten million keystrokes, ensuring long-term durability and performance for gaming and everyday use.
- Q: How do I reset the CHONCHOW keyboard and mouse if they lose connection? A: To reset the mouse, unplug the receiver, press the mouse wheel and right-click simultaneously for three seconds, then reinsert the receiver. For the keyboard, unplug the receiver, press 'ESC' and 'K' at the same time, hold for three seconds, then reinsert the receiver.
- Q: Is the CHONCHOW keyboard waterproof? A: The CHONCHOW keyboard is designed to be waterproof, making it more resilient against spills and moisture, which is beneficial for both gaming and everyday use.
- Q: What type of material is used for the CHONCHOW keyboard and mouse? A: The CHONCHOW keyboard features durable ABS keycaps with a two-color injection molding process, while the mouse is designed with an anti-sweat and non-slip surface for better grip and control.
- Q: Can I charge the CHONCHOW keyboard and mouse while using them? A: The CHONCHOW keyboard and mouse cannot be charged while in use. If the batteries are completely dead, they need to be charged with a two amp five-volt charger for ten hours to wake up.
- Q: What ergonomic features does the CHONCHOW keyboard and mouse offer? A: The CHONCHOW keyboard is designed for comfort with an ergonomic layout, while the mouse fits the palm perfectly and features an anti-sweat surface, providing a comfortable experience during extended gaming sessions.