
Description
Frequently Asked Questions
- Q: What gaming systems are compatible with the AceGamer wireless controllers? A: The AceGamer wireless controllers are compatible with PlayStation 4, PlayStation 4 Pro, PlayStation 4 Slim, and Windows PC. For the first connection, you will need to use a USB cable to activate the device.
- Q: How do I connect the AceGamer controller to my console? A: To connect the AceGamer controller to your console, use the original USB cable for the first pairing. After that, press and hold the 'HOME' and 'SHARE' buttons for three to five seconds until the controller appears in the Bluetooth device list of your console.
- Q: Can I customize the buttons on the AceGamer controller? A: Yes, you can customize any button as a turbo key on the AceGamer controller. To set it up, hold down the 'share' key and then press the key you want to assign as turbo. You can also adjust the turbo frequency using the joystick.
- Q: What features enhance the gaming experience with the AceGamer controllers? A: The AceGamer controllers feature refined analog sticks with no dead zone, a new touchpad for precise control, built-in six-axis gyro sensor, dual motor vibration, and ergonomic non-slip grips, all designed to enhance your gaming experience.
- Q: Is there a warranty or customer service available for the AceGamer controllers? A: Yes, the AceGamer controllers come with professional after-sales service. If you have any questions or issues, you can contact customer support for assistance.
- Q: What is included in the AceGamer controller package? A: The AceGamer controller package includes two wireless controllers, one charging USB-C cable, and a user manual for setup and instructions.
- Q: Do I need a receiver to connect the AceGamer controller to a PC? A: Yes, if you are connecting the AceGamer controller to a PC without Bluetooth, you will need to install a receiver, which is not included in the package.
- Q: What should I do if my AceGamer controller isn't connecting? A: If your AceGamer controller isn't connecting, ensure you are using the original USB cable for the first pairing. Also, check that both the controller and console are in range and that Bluetooth is enabled on your device.
- Q: How is the build quality of the AceGamer controllers? A: The AceGamer controllers are designed with a durable build and feature non-slip grips on both sides for enhanced comfort during gameplay. The ergonomic design aims to provide a better gaming experience.
- Q: Can I use the AceGamer controllers for games on both console and PC? A: Yes, the AceGamer controllers are designed to work seamlessly with both console gaming on PlayStation systems and PC gaming, providing versatility for gamers who use multiple platforms.